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CompAndSave

CompAndSave

www.compandsave.com
What is your customer experience with CompAndSave?

CompAndSave Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • CompAndSave has 2.2 star rating based on 22 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Cheap, Fast shipping, Sent quickly.
    Cons: Customer service, Customer service - it sucks in my opinion, Defective and counterfeit.

  • Recent recommendations regarding this business are as follows: "Don't buy from here".

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Media from reviews

CompAndSave - Refund my money
CompAndSave - Look ElsewhereCompAndSave - NOT HP brandCompAndSave - Never order from these peopleCompAndSave - Never order from these people - Image 2CompAndSave - I ordered a combo pack when it was on sale, but…
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money website ink information lc75 hands waste printer business screenshot
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Ankit T Daj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Patna, Bihar

Refund my money

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CompAndSave - Refund my money
Contains 1 confidential file for company representatives

Hii actually I have another query,

I have ordered a roadster jeans yesterday on January 5 2025 . My money was debited from my account but order is not showing in the order section so please help me to refund my money that is 855 . I am attaching screenshot of payment from my phone pay please help me..

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English Eob
map-marker High Point, North Carolina

Compandsave gives the wrong information about what ink works with what printer. Clearly the ink I bought does not work! They will not refund me! What a waste of money! Don't buy from here!

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I purchased the lc75 bc the website said that it was the right ink. It was the wrong ink for my printer and I've got ink all over my hands.

This company won't refund me and they should be out of business. I lost my money and my time!

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User's recommendation: Don't buy from here

Resolved
Dahan F

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pontiac, Michigan

Resolved: I ordered electric scooter and it came broken please I need my money back

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Contains 2 confidential files for company representatives
Updated by user Aug 23, 2023

Company fixed the issue and I have been provided with full refund.

Updated by user Aug 23, 2023

Please I need my refund please

Updated by user Aug 23, 2023

Please I need my money

Original review Aug 23, 2023

I ordered electric scooter and it came broken please I need my money back and then I asked them for refund they didnt answer please I need my money back I spent 700$ for this scooter please I need my money back

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Loss:
$700
Pros:
  • Cheap
  • Nice person on phone
  • I like it
Cons:
  • Do not claim any responsibility
  • I did not like it
  • Customer service - it sucks in my opinion

Preferred solution: Full refund

Dianne H Umh
map-marker Rockledge, Florida

Need to return the cartridges

The cartridges don't fit my brother LC 61 CL not sure what to do, order #400151**** how do I return them since I cannot use them.

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Loss:
$30

Preferred solution: Full refund

Anonymous
map-marker Oshkosh, Wisconsin

Wrongvitem

wrong Item again I am trying to send it back. It was right color black but wriong size

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Anonymous

Ink cost

I have not got an and about the cost of the ink. I purchased it at $21.50 and when I went to reorder. it said $30.00

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Pros:
  • Sent quickly
  • Fast shipping
Carlos P Qet

Horrible experience

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Horrible company,dont buy from them,you will be ripped off.

The ink did not work,I returned it but never received the refund.

Horrible customer service.I wish I could give them a 0 star

View full review
Loss:
$50

Preferred solution: Full refund

Anonymous
map-marker Taos, New Mexico

Look elsewhere

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Order for my Brother printer. Ordered two sets of 4 cartridges.

Opened first black cartridge and ink exploded everywhere, on hands, on the wall and on the floor. Cleaned up mess and put of cartridge in the printer. Printer would not recognize the cartridge. I tried the second black cartridge (opened over the sink) and the same thing, ink exploded out of the cartridge.

Called for refund, sent all of the cartridges back.

They refunded only 90% of what I paid. Don't buy from this company

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JOANNE B Yzm

CompandSave and ComboInk Stink

These are the same company. They do not send what you order and claim that what they sent you is exactly the same as the one you ordered. Not true.

Save your paperwork for the tedious return and credit procedures.

View full review
Loss:
$100
Pros:
  • Nice person on phone
Cons:
  • Shipps eronneous products - not same as ordered
Reason of review:
Order processing issue

Preferred solution: Full refund

Marlene H Rco

Not good.

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I got the ink cartridges and I printed ONE time and now my printer says to replace cartridges. They are dried up already!!!!

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Loss:
$37
Pros:
  • Sent quickly
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

DEAN G Sos

ABSOLUTELY THE BEST EVER!

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THEY HAVE THE BEST CUSTOMER SERVICE AND THE BEST REPLACEMENT INK CARTRIDGES THAT LITERALLY LAST FOR EVER. SHOP HERE! THANK YOU

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Reason of review:
Good customer service
patricia f Acn

What a unbelievable experience to place an order.

Last week I could NOT place an order and it was because of my email which hasn't changed. Now this week the same problem ONLY the customer service knew a LITTLE bit on how to help me.

It seems when having a problem and you call the proceed to try and work with you with the problem on line that is not working.

A little better customer service is required. I felt sorry for the rep that had to place my order as it is not his fault it is the lack of training.

The wording below in the agreement exemplifies your lack of class and professionalism.

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Reason of review:
Order processing issue
Trisha L Wtb

Look Elsewhere

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CompAndSave - Look Elsewhere

I have bought ink from this company for years for my business that requires a ton of printing. I buy at least $100 worth of ink per month from this business.

At first I had no problems at all and was quite satisfied with their product. However, things have changed in the past couple of months. They began sending me different ink cartridges that in my opinion are garbage. The black ink especially will constantly just quit printing and I have to soak the nozzles, then the ink is watered down, if it even prints at all.

I usually end up having to do this at least 5 different times with one black ink cartridge and even then it doesn't always work and I have to just throw the 1/2 used ink away. I'm very busy and I don't have the time to fight with my printer on a daily basis to print. I have contacted Compandsave numerous times and no one ever responds.

Or if they do they just give me the run around...asking for my cell number so they can call and then when I give it I never hear back from anyone. I don't usually leave reviews EVER, but this has just pissed me off and I'm going to find ink elsewhere, even if I have to pay more :( Don't waste your time!

As you can see from the picture, the black ink is 1/2 full but yet not printing out at all....happens at all the time.

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Loss:
$50
Pros:
  • Cheap
  • Fast shipping
Cons:
  • Defective
  • Customer service
Reason of review:
Bad quality

Preferred solution: Full refund

2 comments
Guest

I agree with you. The ink cartridges have changed and the quality has gone downhill.

(e.g. brand new yellow cartridge already dried up.) I use and HP Photosmart 7520.

Guest

Great info. i was thinking of buying from them , but got looking on most of there cartridges , there was no reviews given , so i asked them and they said that there wasn't many sold of my Model , which was a lie as mine is a real popular brand .

Brothers 3180 .

thousands sold . there prices looked great , but apparently there selling junk .

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Gene K Owc
map-marker Ocala, Florida

Toner Doesn't Last Very Long

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Bought a 2-Pack of TN-450, but the two combined didn't last very long. I'm not a high user, but got about 1/2 the printing from the 2-pack as 1 Brother TN-450.

But, shipping was fast. So if you only want fast shipping, buy it here. But, if you want to make several hundreds copies, buy the Real McCoy! I thought about saving money more than the quality, but with this two-pack, the quality was sacrificed to a significant extent.

So, I am never going to buy toner in the future that is compatible. I am only going to buy Brother for Brother and HP for HP Printers. Compare and Save does have a very attractive price for the two-pack and even provides free shipping for a Fifty Dollar order.

Now, the free shipping is also a lure that could be a Red Flag. Take it from this user; buy the Real Thing.

View full review
Reason of review:
Bad quality
1 comment
Guest

That's what I was wondering was about the quality. So the old stand by saying, "You get what you pay for," is still true. Thanks for the heads up on this

Anonymous

Incorrect order fill

Placed an order for each of the 4 colors cyan,magenta, yellow and black. They sent cyna, magenta and 2 black.

I called and talked to Eunice she said to sent photos of what I recieved. after a few days of nothing I called and talk to jim. He said will mail the yellow . Later got email from Junrel stating I didnd get product from them.

The invoice has their name and number, the shipped box has their name. My CC bil has their name. I called credit Card, filed dispute and am being refunded within 2 days.

I sent pics and went through a lot of hassle for a 50 dollar order. I did it for th princilpe of the issue,

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Anonymous

Cheap Ink - You Get What You Pay For

So, the ink cartridges from Comp and Save are much cheaper than buying the genuine ink cartridges from the printer manufacturer. They do work but not without problems.

Large blobs of ink would be on the pages I print, usually on the side. I would have to print more copies until I get pages that are presentable. I keep the ones with ink for my copies.

Then, the worse problem was that my HP printer detected that the ink cartridges were not their brand and the printer locked me out saying their was a printer ink failure. Looking online to solve the problem I found that the only way was to high tail it to the office supply store and buy genuine HP cartridges and replace the comp and save ones.

Now, although I replaced the cartridges and the printer began working again, it will periodically give me the printer ink failure message and I have to reboot the printer hoping that it will come back online. I'm afraid one day it will not work when I desperately need to print something.

So, the cheap ink has not been worth all the problems it has caused.

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