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CompAndSave

CompAndSave

www.compandsave.com
What is your customer experience with CompAndSave?

CompAndSave Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

CompAndSave has a 2.4 star rating from 16 customer reviews with most consumers dissatisfied; rating distribution shows about 69% unfavorable and 13% positive feedback.

Positive Feedback

Customers note the company is cheap with generally fast shipping and some quick order fulfillment.

Negative Feedback / Risk Areas

  • Many CompAndSave reviews report defective or counterfeit cartridges and wrong items shipped.
  • CompAndSave customer complaints frequently cite poor customer service and slow or partial refunds.
  • Return, exchange, and refund processes are described as burdensome with restocking fees and slow processing.
  • Quality issues have reportedly damaged printers and caused ink leaks.

Key Takeaways for Future Customers

  • Expect low prices but consider the risk of defective products and difficult refund handling.
  • Document orders and use payment methods that allow disputes for faster resolution.
  • Check compatibility carefully and be cautious if you need reliable cartridges for important printing.
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Media from reviews

CompAndSave - Dissatisfied customer
CompAndSave - Refund my moneyCompAndSave - Look ElsewhereCompAndSave - NOT HP brandCompAndSave - Never order from these peopleCompAndSave - Never order from these people - Image 2CompAndSave - I ordered a combo pack when it was on sale, but…
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Show reviews that mention
printer money order store manager hands information website ink waste business
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Pearl B Bep

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dissatisfied customer

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CompAndSave - Dissatisfied customer

On 6/27 at 16:53, I picked up an order of 50 lbs of fresh porgy. I returned to Compare N Save location 5300 Sunset Rd, Charlotte, NC 28269, to return 5.85 lbs of fish that had been cleaned, but were bad.

They would not do an even exchange. What the seafood manager and store manager Alex did was weigh 5.85 lbs of croakers uncleaned to replace my purchase. So what I received was 3.08 lbs of cleaned croakers.

I don't usually buy my fish from Compare N Save, and after this experience, I don't foresee it happening again. Alex lied about the inventory, and the store manager Charlie was useless.

View full review
Loss:
$26
Pros:
  • Produce
Cons:
  • Communication

Preferred solution: Price reduction

User's recommendation: Go to J Fish Market

Anonymous
map-marker Miami, Florida

DECEIVING BUSSINES SENDING WRONG MERCHANDICE AND NOT BEEN REPONSIBLE FOR THE RETURN.

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I BOUGHT A CARTRIDGE FOR A LASER PRINT AND THEY SENT A WRONG SIZE AND LATTER ON CLAIMED THAT I WAS THAT MAKE A MISTAKE. THE CARTRIDGE IS TOO LARGE FOR MY PRINTER.

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User's recommendation: NONE, NONE NO RECOMENDATION, STAID AWAY

Ankit T Daj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund my money

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CompAndSave - Refund my money
Contains 1 confidential file for company representatives

Hii actually I have another query,

I have ordered a roadster jeans yesterday on January 5 2025 . My money was debited from my account but order is not showing in the order section so please help me to refund my money that is 855 . I am attaching screenshot of payment from my phone pay please help me..

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English Eob

Compandsave gives the wrong information about what ink works with what printer. Clearly the ink I bought does not work! They will not refund me! What a waste of money! Don't buy from here!

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I purchased the lc75 bc the website said that it was the right ink. It was the wrong ink for my printer and I've got ink all over my hands.

This company won't refund me and they should be out of business. I lost my money and my time!

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User's recommendation: Don't buy from here

Resolved
Dahan F

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: I ordered electric scooter and it came broken please I need my money back

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Contains 2 confidential files for company representatives
Updated by user Aug 23, 2023

Please I need my refund please

Updated by user Aug 23, 2023

Company fixed the issue and I have been provided with full refund.

Updated by user Aug 23, 2023

Please I need my money

Original review Aug 23, 2023

I ordered electric scooter and it came broken please I need my money back and then I asked them for refund they didnt answer please I need my money back I spent 700$ for this scooter please I need my money back

View full review
Loss:
$700
Pros:
  • I like it
  • Cheap
  • Fast shipping
Cons:
  • Customer service - it sucks in my opinion
  • I did not like it
  • Do not claim any responsibility

Preferred solution: Full refund

Dianne H Umh

Need to return the cartridges

The cartridges don't fit my brother LC 61 CL not sure what to do, order #400151**** how do I return them since I cannot use them.

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Loss:
$30

Preferred solution: Full refund

Anonymous
map-marker Oshkosh, Wisconsin

Wrongvitem

wrong Item again I am trying to send it back. It was right color black but wriong size

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Anonymous

Ink cost

I have not got an and about the cost of the ink. I purchased it at $21.50 and when I went to reorder. it said $30.00

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Pros:
  • Sent quickly
  • Fast shipping
Carlos P Qet

Horrible experience

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Horrible company,dont buy from them,you will be ripped off.

The ink did not work,I returned it but never received the refund.

Horrible customer service.I wish I could give them a 0 star

View full review
Loss:
$50

Preferred solution: Full refund

Anonymous
map-marker Taos, New Mexico

Look elsewhere

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Order for my Brother printer. Ordered two sets of 4 cartridges.

Opened first black cartridge and ink exploded everywhere, on hands, on the wall and on the floor. Cleaned up mess and put of cartridge in the printer. Printer would not recognize the cartridge. I tried the second black cartridge (opened over the sink) and the same thing, ink exploded out of the cartridge.

Called for refund, sent all of the cartridges back.

They refunded only 90% of what I paid. Don't buy from this company

View full review
JOANNE B Yzm

CompandSave and ComboInk Stink

These are the same company. They do not send what you order and claim that what they sent you is exactly the same as the one you ordered. Not true.

Save your paperwork for the tedious return and credit procedures.

View full review
Loss:
$100
Pros:
  • Nice person on phone
Cons:
  • Shipps eronneous products - not same as ordered
Reason of review:
Order processing issue

Preferred solution: Full refund

Marlene H Rco

Not good.

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I got the ink cartridges and I printed ONE time and now my printer says to replace cartridges. They are dried up already!!!!

View full review
Loss:
$37
Pros:
  • Sent quickly
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

DEAN G Sos

ABSOLUTELY THE BEST EVER!

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THEY HAVE THE BEST CUSTOMER SERVICE AND THE BEST REPLACEMENT INK CARTRIDGES THAT LITERALLY LAST FOR EVER. SHOP HERE! THANK YOU

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Reason of review:
Good customer service
patricia f Acn

What a unbelievable experience to place an order.

Last week I could NOT place an order and it was because of my email which hasn't changed. Now this week the same problem ONLY the customer service knew a LITTLE bit on how to help me.

It seems when having a problem and you call the proceed to try and work with you with the problem on line that is not working.

A little better customer service is required. I felt sorry for the rep that had to place my order as it is not his fault it is the lack of training.

The wording below in the agreement exemplifies your lack of class and professionalism.

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Reason of review:
Order processing issue
Gene K Owc

Toner Doesn't Last Very Long

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Bought a 2-Pack of TN-450, but the two combined didn't last very long. I'm not a high user, but got about 1/2 the printing from the 2-pack as 1 Brother TN-450.

But, shipping was fast. So if you only want fast shipping, buy it here. But, if you want to make several hundreds copies, buy the Real McCoy! I thought about saving money more than the quality, but with this two-pack, the quality was sacrificed to a significant extent.

So, I am never going to buy toner in the future that is compatible. I am only going to buy Brother for Brother and HP for HP Printers. Compare and Save does have a very attractive price for the two-pack and even provides free shipping for a Fifty Dollar order.

Now, the free shipping is also a lure that could be a Red Flag. Take it from this user; buy the Real Thing.

View full review
Reason of review:
Bad quality
1 comment
Guest

That's what I was wondering was about the quality. So the old stand by saying, "You get what you pay for," is still true. Thanks for the heads up on this

Trisha L Wtb

Look Elsewhere

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CompAndSave - Look Elsewhere

I have bought ink from this company for years for my business that requires a ton of printing. I buy at least $100 worth of ink per month from this business.

At first I had no problems at all and was quite satisfied with their product. However, things have changed in the past couple of months. They began sending me different ink cartridges that in my opinion are garbage. The black ink especially will constantly just quit printing and I have to soak the nozzles, then the ink is watered down, if it even prints at all.

I usually end up having to do this at least 5 different times with one black ink cartridge and even then it doesn't always work and I have to just throw the 1/2 used ink away. I'm very busy and I don't have the time to fight with my printer on a daily basis to print. I have contacted Compandsave numerous times and no one ever responds.

Or if they do they just give me the run around...asking for my cell number so they can call and then when I give it I never hear back from anyone. I don't usually leave reviews EVER, but this has just pissed me off and I'm going to find ink elsewhere, even if I have to pay more :( Don't waste your time!

As you can see from the picture, the black ink is 1/2 full but yet not printing out at all....happens at all the time.

View full review
Loss:
$50
Pros:
  • Fast shipping
  • Cheap
Cons:
  • Defective
  • Customer service
Reason of review:
Bad quality

Preferred solution: Full refund

2 comments
Guest

I agree with you. The ink cartridges have changed and the quality has gone downhill.

(e.g. brand new yellow cartridge already dried up.) I use and HP Photosmart 7520.

Guest

Great info. i was thinking of buying from them , but got looking on most of there cartridges , there was no reviews given , so i asked them and they said that there wasn't many sold of my Model , which was a lie as mine is a real popular brand .

Brothers 3180 .

thousands sold . there prices looked great , but apparently there selling junk .

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